Intruduction
At Cloud Food Manager, your privacy is a top priority. As a provider of advanced food service management software, we are dedicated to protecting the information you share with us when using our cloud food inventory platform, restaurant food management tools, food cost tracking software, and kitchen inventory management solutions. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your personal information.
By using Cloud Food Manager, you agree to the terms outlined here. Please take a moment to read this policy and contact us if you have any questions or concerns.
Information We Collect
We gather information to deliver the best possible user experience and ensure our cloud food inventory and related tools meet your business needs.
1. Information You Provide
Account Creation: When you sign up for Cloud Food Manager or request a demo, we may collect your name, business details, email address, phone number, and billing information.
Platform Usage: When you use features such as kitchen inventory management, restaurant food management tools, or food cost tracking software, you may submit data on inventory levels, sales, supplier contacts, recipes, and more.
Customer Support: Any correspondence, feedback, or support requests may be stored to help resolve your questions and improve our services.
2. Information Collected Automatically
Device and Usage Information: We automatically collect data such as IP address, browser type, device identifiers, operating system, and pages visited within our food service management software.
Cookies and Tracking Technologies: Cloud Food Manager uses cookies and similar tools to remember your preferences, facilitate platform navigation, and analyze feature usage. (See our Cookie Policy for details.)
How We Use Your Information
We process your data to provide seamless, secure, and efficient service for all users of our food service management software and associated platforms.
Account Management: To register users, authenticate logins, and manage access to features such as cloud food inventory and food cost tracking.
Service Delivery: To power core features like kitchen inventory management, generate reports, and automate supplier ordering.
Customer Support: To address your questions, fix technical issues, and enhance your overall user experience.
Platform Improvement: To analyze usage trends, develop new features, and optimize our restaurant food management tools for performance and reliability.
Communication: To send important updates about your account, security alerts, new features, or product improvements. You can opt out of non-essential communications at any time.
Legal Compliance and Security: To comply with applicable laws, prevent fraud, protect your data, and maintain platform integrity.
How We Share Your Information
Your privacy matters, and Cloud Food Manager does not sell your personal information. We only share data under the following conditions:
With Service Providers: Trusted vendors (such as payment processors, analytics services, and hosting partners) may process data on our behalf to deliver food service management software functionality.
Legal Obligations: We may disclose information if required by law or to respond to valid requests by government or regulatory authorities.
Business Transactions: In the event of a merger, acquisition, or asset sale, your information may be transferred, with notice provided to you if your data becomes subject to a different privacy policy.
With Your Consent: If you connect Cloud Food Manager to third-party services (e.g., accounting or POS integrations), information may be shared as needed to provide those services.
Data Security
Protecting your information is fundamental to our mission. We use a combination of industry-standard security practices, technology, and protocols to safeguard your data.
Encryption: Sensitive data—such as passwords and payment information—is encrypted in transit and at rest.
Access Controls: Only authorized personnel may access customer data, and they do so only for permitted business functions.
Regular Audits: Our systems and restaurant food management tools undergo routine security reviews and vulnerability assessments.
Despite our efforts, no system is completely secure. We encourage you to use strong passwords and notify us immediately of any suspected unauthorized access.
Your Rights and Choices
You have control over your personal information and the use of our platform:
Access and Correction: You may review, update, or correct your account details at any time by logging in to Cloud Food Manager.
Data Deletion: You can request the deletion of your personal data, subject to our legal and business obligations.
Communication Preferences: Manage your marketing and communication preferences by following unsubscribe instructions in emails or contacting our support team.
Cookie Preferences: Adjust your browser or use our in-app controls to manage cookies and similar technologies.
To exercise any of these rights, please contact our privacy support team.